Terms & Conditions

Welcome to Curious Candle Co ("the Website"). These terms and conditions ("Terms") govern your use of the Website and your interaction with Curious Candle Co ("we," "us," "our," or "the Company"). By accessing or using the Website, you agree to be bound by these Terms. Please read them carefully.

1. General

1.1. The use of this Website is subject to the laws of the Republic of South Africa.

1.2. You must be at least 18 years old to use this Website and to make any purchases.

1.3. We reserve the right to modify or update these Terms at any time without prior notice. The revised Terms will be effective upon posting on the Website. It is your responsibility to review these Terms periodically for changes.

2. Products and Orders

2.1. Product Descriptions: We strive to provide accurate and up-to-date information regarding the products listed on the Website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or information.

2.2. Orders: By placing an order on the Website, you are making an offer to purchase the selected product(s) subject to these Terms. We reserve the right to accept or reject any order at our discretion.

2.3. Pricing: All prices listed on the Website are in South African Rand (ZAR) and include Value-Added Tax (VAT) unless otherwise stated.

3. Payment

3.1. Payment Methods: We accept various payment methods, including credit/debit cards and electronic funds transfers (EFT).

3.2. Secure Payment: Payments made through the Website are processed securely. However, we are not liable for any loss or damage that may result from unauthorized access to your payment information.

4. Shipping and Delivery

4.1. Shipping Fees: Shipping fees are calculated based on your delivery location and the weight/dimensions of the ordered products.

4.2. Delivery Time: Estimated delivery times are provided for informational purposes only. We do not guarantee delivery within the estimated time frame.

5. Returns and Refunds

5.1. Return Policy: Our Returns and Refunds Policy outlines the process for returning products and requesting refunds. Please refer to the separate Returns and Refunds Policy on the Website for detailed information.

6. Privacy

6.1. Privacy Policy: Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. Please refer to the separate Privacy Policy on the Website for detailed information.

7. Intellectual Property

7.1. All content on the Website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our explicit consent.

8. Limitation of Liability

8.1. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products purchased through the Website.

9. Governing Law and Jurisdiction

9.1. These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of South Africa.

10. Contact

10.1. For any inquiries or concerns regarding these Terms, the Website, or your orders, please contact us through the Contact form provided on the Website.

By using the Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these Terms, please refrain from using the Website.